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Water & Sewer Service

The Public Service Authority provides public water to 9 community systems and sewage treatment to 10 systems in the rural areas of Montgomery County. Please contact town offices if you live in Blacksburg or Christiansburg.

For new water and sewer service, to pay your water or sewer bill or to establish new water and sewer service, please email customer service or call 540-382-6930. After new service fees are paid, the PSA will install the connection within 15 working days.

New tenants for rental properties must provide an executed Property Owner Authorization Form For Tenants before a new account can be established. Property owners may authorize a property management company or agent to execute this form for their properties by providing a notarized statement that specifically identifies the properties and agents.

Summary of Fees, Effective July 1, 2024

 WaterSewer
Rates$14.42 per 1,000 gallons$10.55 per 1,000 gallons
Service Fee $6.50 per month$6.50 per month
Water Operations Fee (VDH Surcharge)$0.25 per monthN/A
Flat Rate Sewer FeeN/A$46 per month
Security Deposit (returned when account is closed and all fees/charges paid)$120 $120
Disconnection Fee$50 $50 water & sewer$100
Transfer Fee$25 per transaction
Insufficient Funds Fee$50
Meter Trip Fee (After Hours Service, Re-Reads, Turn-Off/On)$25 $50 after hours
Water Meter Calibration Fee$50
Bulk Water Meter Deposit$100
Bulk Water Sales Rate$12.11 per 1,000 gallons

 

Freedom of Information Act (FOIA)

Need to request public records from the Public Service Authority? Visit the Freedom of Information Act (FOIA) Rights and Responsibilities page.

Agendas & minutes

View current agendas and minutes, and those dating back to 2021, which are provided at a separate county-maintained website. For copies of meeting agendas and minutes prior to 2021, contact the Public Service Authority.

Contact the Public Service Authority

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Public Service Authority

755 Roanoke St., Suite 2I
Christiansburg, VA 24073

Phone: 540-381-1997
Fax: 540-382-5703

mcpsacs@montgomerycountyva.gov

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