Water & Sewer Service
The Public Service Authority provides public water to 9 community systems and sewage treatment to 10 systems in the rural areas of Montgomery County. Please contact town offices if you live in Blacksburg or Christiansburg.
For new water and sewer service, to pay your
water or sewer bill or to establish new water and sewer service, please email customer service or call 540-382-6930. After new service fees are paid, the PSA will install the connection
within 15 working days.
New tenants for rental properties must provide an executed Property Owner Authorization Form For Tenants before a new account can be established. Property owners may authorize a property management company
or agent to execute this form for their properties by providing a notarized statement that specifically identifies the properties and agents.
Summary of Fees, Effective July 1, 2024
| | Water | Sewer |
| Rates | $14.42 per 1,000 gallons | $10.55 per 1,000 gallons |
| Service Fee | $6.50 per month | $6.50 per month |
| Water Operations Fee (VDH Surcharge) | $0.25 per month | N/A |
| Flat Rate Sewer Fee | N/A | $46 per month |
| Security Deposit (returned when account is closed and all fees/charges paid) | $120 | $120 |
| Disconnection Fee | $50 | $50 water & sewer | $100 |
| Transfer Fee | $25 per transaction |
| Insufficient Funds Fee | $50 |
| Meter Trip Fee (After Hours Service, Re-Reads, Turn-Off/On) | $25 | $50 after hours |
| Water Meter Calibration Fee | $50 |
| Bulk Water Meter Deposit | $100 |
| Bulk Water Sales Rate | $12.11 per 1,000 gallons |
Freedom of Information Act (FOIA)
Need to request public records from the Public Service Authority? Visit the Freedom of Information Act (FOIA) Rights and Responsibilities page.
Agendas & minutes
View current agendas and minutes, and those dating back to 2021, which are provided at a separate county-maintained website. For copies
of meeting agendas and minutes prior to 2021, contact the Public Service Authority.